A current community report associates the post-quest black screen with other partner selections. This workaround is not included in Bandai Namco's public 1.0.3 issue list, so protect the save and treat it as community-demonstrated rather than a permanent official fix.
Safe retry sequence
- Stop after the black screen long enough to confirm it is not a normal scene transition.
- Do not delete saves or configuration folders.
- Close the game through the platform interface and preserve the latest cloud or local save.
- Reload from before Original Sin and select Iori, Zash, or Argo as the partner.
- Complete the quest without changing partner during the sequence.
- Confirm that normal gameplay returns after the final scene.
Why this workaround is bounded
The available report names a specific partner condition and a specific retry route. It does not establish that every black screen has the same cause. A driver crash, damaged local configuration, skipped update, or a different quest can produce a similar symptom but require another diagnosis.
Start with the narrowest reversible change: version check, safe reload, and partner selection. Avoid destructive fixes copied from unrelated launch problems.
If the black screen still happens
- Confirm the title screen reports version 1.0.3 or later.
- Record platform, partner, quest stage, preceding cutscene and whether the save came from the demo.
- Test the same pre-quest save once, not through repeated forced shutdowns.
- Check the official news page for a newer patch before altering local files.
- Submit a reproducible report to Bandai Namco support if the named partner workaround fails.
Original Sin black screen FAQ
Is this an official Bandai Namco fix?
No. It is a community-demonstrated workaround. The linked official version 1.0.3 notes do not name Original Sin.
Which partners should I try?
The current report identifies Iori, Zash, or Argo. Use one of those before starting the quest, then confirm whether gameplay returns normally.
Should I reinstall the game?
Not as the first response. A reinstall is much broader than the reported trigger and may not change save-state behavior. Preserve evidence and try the reversible partner route first.